CUSTOMER SERVICES

At Chemtex, we understand the need for quality and reliability in our analysis, reports, and recommendations. We strive to maintain the highest level of customer satisfaction through a combination of excellent scientific analytical protocols coupled with prompt communication of results: We also offer:

Excellence in Customer Service

  • 24 hour service
  • On-site sampling and customized analysis
  • Volume discounts
  • Containers and media for sampling will be shipped on request.
  • Rush analysis, faster turn-around times than usual with advance notice
  • Free sample pick-up with in the radius of 25 miles from our labs depending on number of samples
  • Free technical help for sample collection and methodology.
  • Prompt Custom-designed reporting services (through fax, e-mail etc)

Excellence in Analytical Services

  • State – of – the – art instrumentation
  • Continuous improvement in methods and technology
  • Qualified and experienced professional staff
  • Proprietary laboratory methodology, referencing both NIOSH and OSHA.